TELETECH HOLDINGS INC (TTEC)

Tentang perusahaan

TTEC Holdings, Inc. is a customer experience technology and services company. It is primarily focused on offering personalized customer experiences to organizations worldwide across every interaction channel and phase of the customer lifecycle as an end-to-end provider of customer engagement services, technologies and insights. Its operated business segments are TTEC Digital and TTEC Engage. Its TTEC Digital segment designs, builds and delivers tech-enabled, insight-based outcome-driven and artificial intelligence-enabled omnichannel cloud platform and customer experience solutions through its professional services and suite of technology offerings. Its TTEC Engage segment provides technologies, human resources, infrastructure and processes to operate customer care, acquisition, and fraud detection and prevention services. It offers Humanify Customer Experience as a Service, which drives measurable results for clients through delivery of personalized omnichannel interactions.